OnDemand GrowthWheel Training → Customer Relations

Get in Control of Your Sales Process (G3)


Description
This workshop is about how to create and maintain a smooth and efficient sales process before, during, and after the sale.

The purpose of this workshop is to:
Review and improve each phase of your current sales process
Prepare answers to the most common customer objections
Build a pipeline to follow the progress of leads
Make an action plan for improving your sales process
Content
  • Introduction to Your Sales Process
  • Welcome to the Sales and Service Workshop (3:15)
  • Working with GrowthWheel Tools (1:27)
  • Sales Chain
  • Sales Chain Framework Introduction (0:55)
  • Sales Chain Framework (1:37)
  • Sales Chain Framework Examples (4:04)
  • Sales Chain Decision Sheet Introduction (1:02)
  • Sales Chain Decision Sheet (1:18)
  • Sales Activity Plan Decision Sheet Introduction (0:29)
  • Sales Activity Plan Decision Sheet (1:16)
  • Sales Funnel
  • Sales Funnel Framework Introduction (0:41)
  • Sales Funnel Framework (1:38)
  • Sales Funnel Framework Examples (2:10)
  • Customer Pipeline Decision Sheet Introduction (0:29)
  • Customer Pipeline Decision Sheet (1:32)
  • Client Dialogue
  • Client Dialogue Framework Introduction (1:23)
  • Client Dialogue Framework (1:38)
  • Client Dialogue Framework Examples (1:34)
  • Sales Objections Decision Sheet Introduction (0:30)
  • Sales Objections Decision Sheet (1:13)
  • Service Offering Decision Sheet Introduction (0:34)
  • Service Offering Decision Sheet (1:14)
  • Take Action on What you Learned
  • Create Your Action Plan (1:34)
  • 30-60-90 Days Action Plan (3:14)
  • Closing and Wrap Up (1:53)
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever